At Complexshone we take your privacy seriously and that it is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Complexshone may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
Contact information including email address
Postcode (demographic information)
Other information which is relevant
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, particular reasons we do this are:
Internal record keeping
We may use the information to improve our products and services.
We may periodically send promotional emails about new products.
We may contact you by email, telephone, SMS or mail regarding offers and appointments.
We are committed to ensuring that your information is secure. Your private files are locked away in a lockable cabinet.
Controlling your personal information
Information that we acquire from or about you will be treated as confidential and will not be disclosed, other than normal course of performing services on your behalf.
We may pass on any information you provide to us to other companies in order to advise you of products and services that you have expressed an interest in, to obtain quotations, process your application, or to obtain information that you request. We will keep your records indefinitely. Except for the reasons described above we will not pass the information supplied to any third parties without your consent.
You may want to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will provide a copy of the record within 20 days of receipt of the request.
If you believe any information we are holding on you is incorrect or incomplete, please write to or email to us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
To opt out of our mailing list and have your information deleted from our database, please undertake the following;
Send an email to the online booking form found at www.complexshone.co.uk with the subject “Unsubscribe from mailing list”. In this email please detail all email addresses you wish to be removed/deleted. We will then delete all your information from our database.
Complexshone Beauty Salon
71 Park Road
Kingston Upon Thames